Forensics

For scalability, just add Level Legal.

A typical forensics project involves 10 custodians with phones and workstations with a one-week deadline.
But your partner should be ready for 1,300 custodians in three weeks. We were and are. And that’s why our customers win.

For starters, Level Legal and our in-house team PC Forensics goes far beyond mere collections. Of course, we gather computers, phones, USBs, and more. But then our experts go further. Using the latest tools and technologies, we perform a detailed review to ascertain (and often recreate) the user actions performed prior to collection.

The best people. The biggest cases.

Want bona fides? Our forensics team has briefed the White House and Harvard University. We’ve also consulted with New Scotland Yard. Our experts developed and patented the first remote forensics collection system. Can we scale? Let’s just say we took the lead in one of the largest lawsuits ever (think opioids).

What our customers can expect from us:

YOU CAN EXPECT

Digital data collection

How do we collect electronically stored information? Let us count the ways: 1) Encrypted hard drives. 2) Live data acquisition. 3) Web-based email. Any device you can think of, from 4) GPS data to 5) a car, 6) a Fitbit, 7) a pipeline sensor, and 8) a data-equipped garbage can. (Yes, those exist.) 9) Enhanced collection validation logs. 10) Detailed chain of custody. 11) On-site or remote. 12) Domestic and international. 13) All fully defensible with testifying experts.

YOU CAN EXPECT

Forensics analysis

Every Level Legal forensics engagement begins with a discussion with one of our experts. That’s because it’s essential for us to understand our customers’ goals in order to delight them. Next, we locate the necessary devices, servers, or cloud accounts. Then we create a forensic image of the target data. That’s when we apply our deep expertise: informed analysis to deliver results.

YOU CAN EXPECT

Expert testimony

Need to explain technical matters for laymen in court? No problem. Level Legal makes the complex simple, either verbally or in writing. Our experts live up to the term “expert,” with the proper qualifications, certifications, and experience. They understand their legal responsibilities and possess detailed knowledge of courtroom mediations, arbitrations, and depositions.

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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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