eDiscovery

eDiscovery Strategy Is Storytelling  

We approach eDiscovery as part of the advocacy story of your matter, not a technical workflow to be offloaded. Our focus is on judgment, defensibility, and clarity so you can move quickly without compromising credibility. 

With decades of experience handling discovery-intensive disputes, internal investigations, and multi-party litigation, we know what legal teams from the AmLaw 100 to the Fortune 500 expect: A partner who is steady, accountable, and aligned with your expectations.  

Our eDiscovery Capabilities 

    • Matter-specific workflow design
    • Managed services with high-touch oversight
    • AI tool consulting and support
    • Training and enablement for legal teams
    • Processing, analytics, reporting, and hosting
    • Productions engineered for loadability and clarity

eDiscovery at the Pace of Business 

Custom Solutions for Emerging Data Sources

When data is messy and the cost of getting it wrong is high, we help legal teams reduce risk, control cost, and build a defensible path to the evidence that matters.  

Our custom data solutions bridge technical complexity and legal strategy to help you make better decisions in high-stakes matters. Recent examples include: 

    • Reducing Slack channels before processing by over 70%, saving 750GB in hosting costs, minimizing the document footprint, driving review efficiency, and surfacing key evidence early
    • Extracting Zendesk tickets from a mass CSV export to make them individual documents in RTF form, enabling a streamlined review and production
    • Building a custom solution to pull full threads from a ticketing system, download inline images, and automatically create PDFs of the resulting tickets
Our Approach
Data sources and volumes are exploding, and legal teams are bearing the burden of rising costs and hosting fees. Our approach reduces legal data before it becomes legal spend.
01
Defensible-by-Design Workflows
We build workflows that are documented, explainable, and ready for challenge—from preservation through production. We use AI when it helps, and avoid it when it doesn’t.
02
Matter-Specific Strategy
We approach every case individually. No platform bias. No one-size-fits-all templates. Just sound judgment grounded in litigation realities.
03
Operational Clarity
We eliminate ambiguity. You know what is happening, why it is happening, and how it supports the record you must defend.
04
Human Accountability
Senior experts, not algorithms, own decisions that touch the record, privilege, and the story you need to tell.

AIh – AI to the Human Power

We help legal teams build a record they can explain, defend, and stand behind. We engineer matter-specific, defensible workflows with a foundation of human accountability.

Take Control of eDiscovery Outcomes 

We can help you turn eDiscovery into a strategic advantage. Bring clarity to complex matters and improve defensibility from collection through production. 

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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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