Consulting

We lead with intention rather than mere intuition.

Our discovery and litigation support consultants, most of whom are attorneys, are strategic business advisors, valued by our customers because of their experience and knowledge. Creative yet practical in their approach to tackling discovery and litigation issues, they communicate clearly and with the insights our customers need to win.

Using our proven framework, our consultants and advisors:

Assessment and recommendations
Training
Strategic support

You can expect

Assessment and recommendations.

Corporate data assessments? Check. Shadow reviews to validate vendors? Check. Organizational health checks. Check. Tech stack review? Well, check. Let Level Legal’s experience guide your decision-making at every stage of the eDiscovery process.

You can expect

Training.

Level Legal’s commitment to continuous improvement extends to internal training. We’re always learning. That’s why we’re ready when customers call on us to share our winning strategies with their teams.

You can expect

Strategic support.

Need hands-on help on a key initiative? Consider some real-world examples in our skillset: corporate program management – including data privacy and contract program support – C-suite risk mitigation, compliance audits, ethics helpline support, discovery-proof communication practices, and more. Our team stands ready to step in.

Customers first hire us for our excellent reputation.

They stay because we take their pain away.
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build and Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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