Resources

It’s not only what you know, it’s whom you’ll listen to that matters.

Level Legal’s David Greetham Wins the Legalweek Leaders in Tech Law Lifetime Achievement Award

Our VP of Digital Forensics was recognized for his contributions to the industry.

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Jon Robins of Level Legal on the EDRM Illumination Zone Podcast

Jon Robins of Level Legal on the EDRM Illumination Zone Podcast
March 25, 2026 | Newsroom

Highlights From the Legalweek Reinventing Professionals Podcast Mixtape

Highlights From the Legalweek Reinventing Professionals Podcast Mixtape
March 24, 2026 | Newsroom

Live from LegalWeek with Joey Seeber & Matt Mahon – Legal Speak Podcast

Live from LegalWeek with Joey Seeber & Matt Mahon – Legal Speak Podcast
March 23, 2026 | Newsroom

Crowdsourced Legalweek 2026 Observations: Legal Technology Trends – Part 3

Crowdsourced Legalweek 2026 Observations: Legal Technology Trends – Part 3
March 20, 2026 | Newsroom

Crowdsourced Legalweek 2026 Observations: Legal Technology Trends – Part 2

Crowdsourced Legalweek 2026 Observations: Legal Technology Trends – Part 2
March 19, 2026 | Newsroom

Crowdsourced Legalweek 2026 Observations: Legal Technology Trends – Part 1

Crowdsourced Legalweek 2026 Observations: Legal Technology Trends – Part 1
March 18, 2026 | Newsroom

Legalweek 2026 Was Different – That Tech Pod

Legalweek 2026 Was Different – That Tech Pod
March 16, 2026 | Newsroom

Level Legal’s Digital Forensics VP: AI Still Isn’t Having ‘Mainstream Impact’ on Legal

Level Legal’s Digital Forensics VP: AI Still Isn’t Having ‘Mainstream Impact’ on Legal
March 9, 2026 | Newsroom

A Human Approach to AI and Legal Services

A Human Approach to AI and Legal Services
March 6, 2026 | Newsroom

Level Legal’s David Greetham Wins the Legalweek Leaders in Tech Law Lifetime Achievement Award

Level Legal’s David Greetham Wins the Legalweek Leaders in Tech Law Lifetime Achievement Award
March 3, 2026 | Blog, Featured

Legalweek 2026 Word Cloud: Legal Technology Trends

Legalweek 2026 Word Cloud: Legal Technology Trends
March 2, 2026 | Newsroom

Greg Moreman of Level Legal on the EDRM Illumination Zone Podcast

Greg Moreman of Level Legal on the EDRM Illumination Zone Podcast
February 27, 2026 | Newsroom

Legalweek 2026 Hudson River Hustle 5K Run & Walk

Legalweek 2026 Hudson River Hustle 5K Run & Walk
February 9, 2026 | Events

I’ve Taken Steps To Protect My Client’s Documents: But What Happens Post-Production?

I’ve Taken Steps To Protect My Client’s Documents: But What Happens Post-Production?
February 9, 2026 | Newsroom

Authenticity in Antitrust: Lessons from a High-Stakes Legal Career

Authenticity in Antitrust: Lessons from a High-Stakes Legal Career
January 27, 2026 | Webinars

Law.com Legalweek 2026 – New York, NY

Law.com Legalweek 2026 – New York, NY
January 26, 2026 | Events
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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