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Leadership

Capri Miller

Partner, Client Solutions 
cmiller@levellegal.com  
LinkedIn Profile 

For more than 15 years, Capri Miller has been the person legal teams call when the stakes are high, and the path forward is anything but simple. As an attorney, litigation consultant, eDiscovery expert, and now Partner, Client Solutions at Level Legal, she built her career by helping people navigate the most complex corners of litigation with clarity, steadiness, and a distinctly human touch.  

She assists Level Legal clients in managing discovery for various matters and helps develop strategies for active discovery efforts across the EDRM. She works on a wide range of matters, including FCPA litigation, state and federal breach of contract claims, internal investigations, employment disputes, product liability class actions, multi-district litigation, and responding to government subpoenas and investigations. Whether she is supporting a corporate legal department or partnering with Big Law teams on large litigation matters, Capri brings practical judgment and a calm command that customers quickly learn to rely on.  

Capri cut her teeth on life sciences litigation, including Paragraph IV and BPCIA patent litigation, as well as FCA cases related to marketing to prescribers. She then supported the discovery process for one of the largest pharmaceutical multidistrict litigations (MDL) of the 2010s. In this case, Capri was an instrumental member of the discovery team from start to finish, attending meet and confers and status conferences and collaboratively managing two multi-million document databases and the production of millions of documents.  

Capri later built on the lessons learned in the pharmaceutical MDL when she supported the plaintiff’s counsel in US Airways, Inc. v. Sabre Holdings Corp., a Sherman Act matter involving a two-sided market which resulted in a successful monopolization verdict. After the case was remanded for retrial in 2019, Capri assisted the trial team in finding new potential strategies. Her team surfaced new documents and which helped uncover a novel angle that ultimately shaped a key cross-examination in the new trial. 

On the corporate side, Capri oversaw the full eDiscovery portfolio for a generic pharmaceutical company, managing a team working on as many as 20 cases simultaneously. She helped build the company’s playbook and coordinated with outside counsel from numerous firms to ensure compliance with the company’s goals and policies. Her work created structure, consistency, and peace of mind for a team that needed it. 

As an engaged member of the legal community, Capri is a member of the American Bar Association’s (ABA) Antitrust Law, Civil Rights and Social Justice, Forum on Air and Space Law, and Litigation Sections. Her passion for civil rights and LGBTQ+ issues extends into her professional life, including her membership in the American Civil Liberties Union (ACLU) and the National LGBTQ+ Bar Association. She shares her eDiscovery knowledge and litigation with the community, and has spoken at the Women, Influence, and Power in Law Conference and on the EDRM Illumination Zone podcast and also taught an eDiscovery course at the University of Richmond School of Continuing and Professional Studies.  

Capri unabashedly embraces the nerdy side of the law and is passionate about justice and the rule of law. In high school, she was privileged to visit The Hague as a member of the Model United Nations and witness the International Criminal Tribunal for the Former Yugoslavia (ICTY) in action. She spent time living in Egypt and Taiwan, which has given her a lifelong investment in West Asian and North African politics, East Asian international relations, and human rights issues. She also became an enthusiastic lover of Taiwanese Chinese cuisine.  

When she isn’t nerding out about the law or policy, you can probably find Capri gardening or enjoying awe-inspiring performing arts like Cirque du Soleil, dance, theatre, and live music. 

Culture Index Profile: Rainmaker

We don’t sell solutions. We give peace of mind.

We keep things moving toward the finish line, all with technical expertise and artful grace.
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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