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Leadership

Greg Moreman

VP of Operations and Compliance

Greg Moreman leaves nothing to chance. This includes weather forecasts, culinary adventures, and the best time of year to buy a holiday turkey. In fact, if our VP of operations and compliance were a proverb, he would be “Measure twice, cut once.” If he were a rapper, he’d be “Lil Inbox Zero.”

It’s rare to find a leader who can balance gentleness and patience with such a strong commitment to their craftsmanship, but it comes naturally to Greg. His willingness to take on whatever needs handling in the company – along with his practiced precision – has won the day for Level Legal and our customers countless times. From creating the company’s intensive compliance and training programs to taking lead for the “Retrospective” post-project process for every single matter that comes through our doors, Greg has been living out our core value of “delivering delight” (and relief!) since Greg joined the team in 2009.

Greg’s a generalist, a role Level Legal leans on when growth pains bring new problems or when a new strategy means new processes. Greg just handles it. Never complaining. Always willing. His work and his example benefit everyone.

So when is the best time to buy that turkey? The day after Thanksgiving, of course. Greg’s got a freezer full of pennies-on-the-pound turkeys he throws on his Big Green Egg throughout the year. They go great with the tomatoes and peppers he grows in his beautiful backyard beds, which is where you’re likely to find him tending his crops and listening to old country music, while his chocolate Lab and numerous rescue kitty-cats sleep in the sun.

Culture Index Profile: Craftsman

We don’t sell solutions. We give peace of mind.

We keep things moving toward the finish line, all with technical expertise and artful grace.
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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