eDiscovery

Our customers will always feel the human behind the data.

Data is meaningless without insights. And insights are exactly what our customers need to be the best advocates for their clients. From ESI strategies to post-production reporting, we continuously connect dots, find patterns, and communicate clearly so our customers can eliminate uncertainty in their decision making.

Our customers ask us for help in the following eDiscovery services:

Our Services

Workflow consulting.

The Level Legal team strategizes with customers early on to deliver what they need. We collaborate on project requirements to recommend the right mix of technology, people, and workflows. Our goal: to help you win early.

Our Services

User training.

Our experience, creativity, and commitment to continuous improvement guide our approach, and we’re happy to share what we’ve learned.

Our Services

Data processing and hosting

Level Legal’s workflows and speed accelerate to match the pace of your matter. We’ll also help you control time and expense through aggressive defensible-dataset reduction.

Our Services

Platform optimization.

If you’ve seen one Relativity instance, you’ve seen one instance. Unlike our rivals, we put ourselves in our customers’ shoes to turn what you’ve been led to believe is a one-size-fits-all tool into a customized toolbox.

Our Services

Data analytics.

Datasets tell stories. We go the extra mile to find those stories quickly so you can make data-driven decisions.

Our Services

Data production.

Level Legal excels at accurate, secure, and timely productions customized for every jurisdiction and matter type.

Our Services

Data reporting.

Level Legal’s comprehensive business intelligence technology provides our customers unmatched transparency. You will have the information you want, when you want, without having to ask.

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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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