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Technology

We exceed expectations by employing caring people and using the best technology possible.

When eDiscovery first entered the legal landscape, one legal tech platform was sufficient to handle most data sets, largely basic email communications. A gigabyte was a gigabyte was a gigabyte.

That strategy is obsolete. Complex, fluid data sources, coupled with ever-changing regulations and rules, require a deeper and broader engagement between our us and our customers. The data ecosystem touches every aspect of business strategy, and no single decision can be made without considering the effect on the whole.

We take our responsibility to remain technology-neutral seriously. No customer should be forced to use a specific solution because of sunk costs or quarterly quotas. To that end, we partner with experts offering rigorous, flexible, and defensible technology solutions to solve the pain points our customers face.

This commitment to technology excellence gives our customers confidence that their solution is the best possible. Period.

Our primary technology offerings include the following:

Relativity:

The battle-tested on-prem standard for traditional data processing, document review, analysis, and production.

Blackout:

Automated redaction tool used with Relativity.

Brainspace:

Analytics platform for compliance, eDiscovery, and investigations. Can be integrated with Relativity.

Veritone:

Automated cognitive computing tool used with Relativity to transform and analyze audio, video, and other non-text-based data sources.

X1 Social Discovery:

First investigative solution specifically designed to enable eDiscovery and computer forensics professionals to effectively address social media content, website collection, webmail, and YouTube video capture, in one single interface.

Business Intelligence Insights:

Using PowerBI and other Microsoft applications, we supply customizable daily reports and insights on all data points established between our customer and the project team.

Technology tools that work best for you, work best for us.

Of course, we welcome the opportunity to leverage our customers’ technology tools as appropriate.

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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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