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The FCPA Compliance Report Podcast-Episode 549 with Joey Seeber, Part One

Feb 21, 2021

In this episode of the FCPA Compliance Report, Tom Fox is joined by Joey Seeber, CEO of Level Legal, an alternative legal services provider with a wide range of talented skills. He explores how an alternative legal service provider can act as an adjunct to an in-house corporate legal team, compliance function, or law firm. In this Part 1, he discusses Joey’s professional background, his time in politics, the founding of the company, and its early days. Some of this episodes highlights include:

What led Seeber to run for public office and why the mayor of Tyler?
What were some of the key leadership lessons Weeber learned as Mayor?
What were a couple of Seeber’s top challenges/successes as Mayor?
What led Seeber to found Level Legal?
What makes the Level Legal approach different?
Why is Level Legal a ‘Boundary Pusher’ in the legal space?
Why is building long-term relationships so critical to Level Legal success?
What are some of Level Legal’s biggest successes to date?

Click here to listen to the podcast.

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Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

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Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

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Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

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Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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