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Level Legal Announces Educational Partnership With eDiscovery Today

Feb 12, 2024

Level Legal Announces Partnership with eDiscovery Today

 

Level Legal joins forces with the only daily blog for electronic discovery, information governance, cybersecurity, and more.

Dallas, Texas — February 12, 2024 — Level Legal – the Dallas-based concierge forensics, eDiscovery, managed review, and consulting company announced today an educational partnership with Doug Austin’s eDiscovery Today blog, the only daily blog for electronic discovery, information governance, cybersecurity, data privacy and artificial intelligence trends, best practices and case law.

The partnership enables Level Legal and eDiscovery Today to work together to educate legal professionals on trends and best practices to address eDiscovery and other legal technology challenges today and into the future.

“eDiscovery Today has been a go-to destination in the industry since its launch, building on the decade-plus legacy of Doug Austin’s daily blog,” said Level Legal CEO Joey Seeber. “I’ve known Doug for years as a thought leader in our industry and we’re excited to work with the organization to share best practices that radically improve eDiscovery customer service for law firms and law departments.”

“Managing the rapid pace of change in legal technology today requires more human expertise and coordination than ever to stay on top of it all” said Doug Austin, Editor of eDiscovery Today. “Level Legal’s approach to ‘making legal human’ is needed more than ever in these complex times and I’m excited to work with the Level Legal team to educate eDiscovery and legal professionals everywhere on innovative ways to leverage people, processes and technology to respond to today’s continually evolving challenges.”

About Level Legal

Level Legal makes legal human. The Dallas-based forensics, eDiscovery, managed review, and consulting company delights law firms and corporations through industry-best customer service that excels in dependability. This concierge approach to outsourced legal services delivers peace of mind. For more information, visit levellegal.com.

About eDiscovery Today

Authored and edited by industry expert Doug Austin, eDiscovery Today is the only daily go-to resource for eDiscovery and eDisclosure professionals seeking to keep up with trends, best practices and case law in electronic discovery, information governance, cybersecurity, data privacy and artificial intelligence. Doug has over 30 years of experience as an industry thought leader providing eDiscovery best practices, legal technology consulting, software product management and technical project management services for numerous commercial and government clients.

In addition, Doug has provided fresh educational content through his blogging to the legal technology community every business day for thirteen years containing case abstracts, conference reviews, industry happenings, leadership interviews and more.

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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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