Back to Full Team

Leadership

Jon Robins

Chief Technology Officer and VP of eDiscovery

Jon Robins’ eDiscovery expertise knows no bounds. Whether it’s managing forensic data collection, supporting complex investigations, or efficiently finding relevant information, he’ll build one if he doesn’t have a solution to your challenge.

Jon guides our innovation roadmap and leads the eDiscovery team. He joins Level Legal with nearly two decades of experience in the industry, including serving as National Director of eDiscovery Operations at Ricoh and Director of Client Services for computer forensics and litigation consulting firm HRSR Consultants.

An expert in the intersection of legal services and technology and a pioneer in using cloud computing in eDiscovery, Jon is preparing Level Legal for takeoff with exciting new projects, including software development and AI initiatives. 

Did we mention he’s also a licensed commercial pilot? When he’s not engineering solutions to eDiscovery problems, you’ll likely find him keeping up with the latest developments in aviation or tinkering in his workshop at home in Indiana. 

Culture Index Profile: Traditionalist

We don’t sell solutions. We give peace of mind.

We keep things moving toward the finish line, all with technical expertise and artful grace.
Inquiries
Close Modal

Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

Next