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Are We Experiencing AI Fatigue or Witnessing the Dawn of a New Era?

Are We Experiencing AI Fatigue or Witnessing the Dawn of a New Era?

June 4, 2025 | Blog
Big Tech and Antitrust Law Trends Under a New Administration

Big Tech and Antitrust Law Trends Under a New Administration

May 2, 2025 | Blog
eDiscovery Document Preservation, How AI Impacts Antitrust, and More

eDiscovery Document Preservation, How AI Impacts Antitrust, and More

April 15, 2025 | Blog
Antitrust Implications of Blockchain and Web3: Past, Present and Future

Antitrust Implications of Blockchain and Web3: Past, Present and Future

March 6, 2025 | Blog
Recap: 2024 State Bar of Georgia CLE Event on Health Care Fraud

Recap: 2024 State Bar of Georgia CLE Event on Health Care Fraud

December 13, 2024 | Blog
Insights from the ABA Antitrust Fall Forum 2024

Insights from the ABA Antitrust Fall Forum 2024

November 20, 2024 | Blog
Emoji Today, Tomorrow, and Forever

Emoji Today, Tomorrow, and Forever

May 22, 2024 | Blog
The Big One-Five: A Look Back on Level Legal’s 15 Years in eDiscovery

The Big One-Five: A Look Back on Level Legal’s 15 Years in eDiscovery

January 24, 2024 | Blog
On Thin Ice: Artificial Intelligence in Antitrust Law

On Thin Ice: Artificial Intelligence in Antitrust Law

December 15, 2023 | Blog
Career Kickstart: Seven Steps to Get Into Managed Review

Career Kickstart: Seven Steps to Get Into Managed Review

December 7, 2023 | Blog
Emojis in eDiscovery: the LOLs, OMGs, and šŸ˜± Moments of Decoding Digital Communications

Emojis in eDiscovery: the LOLs, OMGs, and šŸ˜± Moments of Decoding Digital Communications

November 16, 2023 | Blog
Digital Forensics Level Set: How to Protect Yourself From IP and Identity Theft

Digital Forensics Level Set: How to Protect Yourself From IP and Identity Theft

October 26, 2023 | Blog
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve ā€” and why. This step defines the goal. Then we can give a clear problem statement, describing what our customersā€™ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customersā€™ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customersā€™ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings ā€œRetrospectives,ā€ and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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