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Part Two of Crowdsourced Legalweek 2025 Observations: Legal Technology Trends

Part Two of Crowdsourced Legalweek 2025 Observations: Legal Technology Trends

April 2, 2025 | Newsroom
Crowdsourced Legalweek 2025 Observations: Legal Technology Trends

Crowdsourced Legalweek 2025 Observations: Legal Technology Trends

April 1, 2025 | Newsroom
Protective Order Against Using Public GenAI to Review Produced Documents: eDiscovery Trends

Protective Order Against Using Public GenAI to Review Produced Documents: eDiscovery Trends

March 28, 2025 | Newsroom
Legalweek Day 1: Blurring the Build Buy Distinction, U.S. and Europe Oceans Apart

Legalweek Day 1: Blurring the Build Buy Distinction, U.S. and Europe Oceans Apart

March 25, 2025 | Newsroom
CEO Roundtable: Legal Leaders Share Perspectives on Challenges and Opportunities

CEO Roundtable: Legal Leaders Share Perspectives on Challenges and Opportunities

March 21, 2025 | Newsroom
eDiscovery Today Partner Happenings at Legalweek: eDiscovery Trends

eDiscovery Today Partner Happenings at Legalweek: eDiscovery Trends

March 21, 2025 | Newsroom
EDRM: Illumination Zone: Nicole Fryson of Level Legal sits down with Kaylee & Mary

EDRM: Illumination Zone: Nicole Fryson of Level Legal sits down with Kaylee & Mary

March 19, 2025 | Newsroom
CEO Roundtable: Legal Leaders Share Perspectives on Challenges and Opportunities

CEO Roundtable: Legal Leaders Share Perspectives on Challenges and Opportunities

March 19, 2025 | Newsroom
eDiscovery Today: Antitrust Implications of Blockchain and Web3: Antitrust Trends

eDiscovery Today: Antitrust Implications of Blockchain and Web3: Antitrust Trends

March 10, 2025 | Newsroom
The Shifting E-Discovery Landscape: From Artificial Intelligence to Antitrust

The Shifting E-Discovery Landscape: From Artificial Intelligence to Antitrust

January 15, 2025 | Newsroom
Legal Tech’s Predictions for E-discovery in 2025

Legal Tech’s Predictions for E-discovery in 2025

January 7, 2025 | Newsroom
What Will 2025 Bring for Legal Tech

What Will 2025 Bring for Legal Tech

January 7, 2025 | Newsroom
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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