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The AI Evidence Problem

The AI Evidence Problem

August 1, 2026 | Newsroom
Level Legal Sponsors Women’s White Collar Defense Association Summer Soirée

Level Legal Sponsors Women’s White Collar Defense Association Summer Soirée

July 24, 2026 | Newsroom
Mapping the Landscape of Digital Evidence with Case Insights: eDiscovery Webinars

Mapping the Landscape of Digital Evidence with Case Insights: eDiscovery Webinars

July 13, 2026 | Newsroom
Level Legal’s Matt Mahon on the Future of eDiscovery: eDiscovery Trends

Level Legal’s Matt Mahon on the Future of eDiscovery: eDiscovery Trends

July 7, 2026 | Newsroom
The Future of eDiscovery: AI, Digital Evidence, and What’s Next with Level Legal’s Matt Mahon

The Future of eDiscovery: AI, Digital Evidence, and What’s Next with Level Legal’s Matt Mahon

June 30, 2026 | Newsroom
The Data Backbone of Law: Level Legal Enters Elite eDiscovery Ranks

The Data Backbone of Law: Level Legal Enters Elite eDiscovery Ranks

June 26, 2026 | Newsroom
EDRM: Level Legal Earns Chambers and Partners Ranking

EDRM: Level Legal Earns Chambers and Partners Ranking

June 25, 2026 | Newsroom
eDiscovery Today: Level Legal Earns Ranking in Chambers and Partners

eDiscovery Today: Level Legal Earns Ranking in Chambers and Partners

June 25, 2026 | Newsroom
Level Legal Earns Ranking in Chambers and Partners 2026 Litigation Support Guide for eDiscovery

Level Legal Earns Ranking in Chambers and Partners 2026 Litigation Support Guide for eDiscovery

June 25, 2026 | Blog, Featured, Newsroom
eDJ Brief: Level Legal at Legalweek

eDJ Brief: Level Legal at Legalweek

April 13, 2026 | Newsroom
Jon Robins of Level Legal on the EDRM Illumination Zone Podcast

Jon Robins of Level Legal on the EDRM Illumination Zone Podcast

March 25, 2026 | Newsroom
Highlights From the Legalweek Reinventing Professionals Podcast Mixtape

Highlights From the Legalweek Reinventing Professionals Podcast Mixtape

March 24, 2026 | Newsroom
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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