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The History of Forensics and Detecting Intellectual Property Theft

The History of Forensics and Detecting Intellectual Property Theft

October 5, 2023 | Blog
A Deep Dive Into This Year’s Relativity Fest

A Deep Dive Into This Year’s Relativity Fest

October 3, 2023 | Blog
Meet Level Legal Forensics Expert David Greetham

Meet Level Legal Forensics Expert David Greetham

September 18, 2023 | Blog
Ground Rules: Mastering Data With an ESI Protocol

Ground Rules: Mastering Data With an ESI Protocol

September 10, 2023 | Blog
Dirty Money: How AI and Cryptocurrency Regulation Are Taking on Money Laundering

Dirty Money: How AI and Cryptocurrency Regulation Are Taking on Money Laundering

August 3, 2023 | Blog
High-Volume Staffing Is Here to Stay: Four Ways to Retain the Pros and Minimize the Cons

High-Volume Staffing Is Here to Stay: Four Ways to Retain the Pros and Minimize the Cons

July 20, 2023 | Blog
Six Reasons Quality Counts in eDiscovery

Six Reasons Quality Counts in eDiscovery

July 6, 2023 | Blog
Artificial Selection: a Brief History of Evolution in eDiscovery Analytics

Artificial Selection: a Brief History of Evolution in eDiscovery Analytics

June 22, 2023 | Blog
Clear as Mud: a Call for Transparency in Litigation Funding

Clear as Mud: a Call for Transparency in Litigation Funding

June 8, 2023 | Blog
Boosting Wellness: The Critical Role of Workplace Culture

Boosting Wellness: The Critical Role of Workplace Culture

May 22, 2023 | Blog
Best Foot Forward: How Document Reviewers Can Create Successful Resumes

Best Foot Forward: How Document Reviewers Can Create Successful Resumes

May 4, 2023 | Blog
The Ultimate eDiscovery Glossary

The Ultimate eDiscovery Glossary

March 15, 2023 | Blog
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Our Framework

Understand.

During this phase, we work to step away from any assumptions and guesses about what our customers needs, and let our research findings inform our decision-making. We learn more about our customers, their problems, wants, and needs, and the environment or context in which they will use the solution we offer.

Our Framework

Define.

During the Define phase, we analyze our research findings from the Understand phase and determine what is the most important problem to solve — and why. This step defines the goal. Then we can give a clear problem statement, describing what our customers’ needs are that we are trying to solve, making sure that we heard and defined their problem correctly.

Our Framework

Solve.

This phase is an important part of the discipline in our process. People often settle for the first solution, but the most obvious solution is often not the right one. During the Solve phase, we brainstorm collaboratively with multiple stakeholders to generate many unique solutions. We then analyze our potential solutions and make choices about which are the best to pursue based on learnings in the Understand phase.

Our Framework

Build & Test.

This phase is critical in developing the right solution to our customers’ problem. An organized approach to testing can help avoid rework and create exceptional outcomes. Starting small and testing the solution, we iterate quickly, before deploying solutions across the entire project.

Our Framework

Act.

During this phase, the hard work of prior phases comes to life in our customers’ best solution. The research, collaboration, and testing performed prior to project kick-off ensure optimal results.

Our Framework

Feedback.

At the project completion, we convene all stakeholders to discuss what went well, what could have been better, and how we might improve going forward. We call these meetings “Retrospectives,” and we perform them internally as a project team, and with our external customers. The Retrospective is one of the most powerful, meaningful tools in our framework.

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